PRIVACY POLICY

Welcome to the official website of Jiangsu TMS Refrigeration Equipment Co., Ltd. (hereinafter referred to as ‘we’). We are aware of the importance of personal information security, hereby explains the data protection provisions when you use the official website services.

一、 Types of information we collect

1、Your unsolicited information

• Basic identifying information: name, contact number, email address
• Company information: company name, industry, position
• Requirement details: product specification parameters, budget range, special requirements
• Other communication records: content of online enquiries, email exchanges

2、Automatically collected technical information

• Device information: IP address, browser type, operating system version
• Behavioural data: visit time, length of stay, page view paths
• Cookie data: necessary tracking information for optimising the functionality of the website

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二、Scenarios of information use

We will process your data strictly for the following purposes:

1. Generate personalised product offers
2. Recommended product configurations and service portfolios
3. Requirements feasibility analysis by technical team
4. Follow-up on service progress via email/phone (response time not more than 2 working days)
5. Regular white papers on industry solutions (unsubscribe at any time)
6. Website Experience Optimisation and Security

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三、Data Protection Commitment

1. Using TLS 1.2+ encrypted transmission technology
2. Implementation of RBAC Privilege Management System
3. Quarterly security vulnerability scans
4. Core data encrypted and stored on in-country servers

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四、Your data rights

1. Right of access: request to see a copy of personal information (response period ≤ 15 days)
2. Right to rectification: request for correction of inaccurate data
3. Right to erasure: request data erasure after termination of service

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五、Description of third-party services

The following service providers we work with may have access to the necessary data:

• Server infrastructure services
• Baidu and Google Traffic Analysis Tools
  All third parties sign data protection agreements and are subject to regular audits

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六、Policy Update Notice

Major changes will be communicated in the following ways:

1. Website home page announcement
2. Customer Service Hotline Special Instructions

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Note: This policy does not apply to third-party platforms accessed through external links from the official website